my girls want to ride

jjntjohn · 02-02-2009, 04:55 PM

In 2005 I purchased 2 Polaris Phoenix quads for my girls. The rarely rode until recently when they were bitten by the riding bug. In 2006 a bulletin was put out by Polaris indicating the regulator rectifiers on this vehicle were defective. While my girls didn't ride enough to have the part break during the warranty period, I was never contacted by the dealer (Chaparral Motorsports) or Polaris. As a result, the rectifiers ran high voltage thru the stator and starter motor which are now broken. Chaparral told me this was a manufacturer issue and Polaris told me to go pack sand because there is no warranty left. My girls want to ride. There must be a workable solution rather than paying in excessive of $1200 to fix problems from a defective part. Can anyone give help, advice or suggestions to resolve this problem?

*Stoopidbot1* · 02-02-2009, 08:14 PM

Contact the corporate office, they might meet you half way or something.

jjntjohn · 02-02-2009, 08:43 PM

Thanks for responding, but they told me to go pack sand cause it wasn't their issue. They weren't very customer oriented.

*Stoopidbot1* · 02-02-2009, 09:30 PM

Was that the dealer or the corporate office?

*Ajmboy* · 02-02-2009, 10:27 PM

Did you look online for aftermarket solutions? Ot contact a specialist to see if they have run into it. Check out this website: RM Stator / Stator, CDI Box, Regulator Rectifier - Polaris Maybe ask them if they have had customers with similar issues and if they have a solution.