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my girls want to ride

jjntjohn

By jjntjohn
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jjntjohn Newbie

jjntjohn

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:frown:In 2005 I purchased 2 Polaris Phoenix quads for my girls. The rarely rode until recently when they were bitten by the riding bug. In 2006 a bulletin was put out by Polaris indicating the regulator rectifiers on this vehicle were defective. While my girls didn't ride enough to have the part break during the warranty period, I was never contacted by the dealer (Chaparral Motorsports) or Polaris. As a result, the rectifiers ran high voltage thru the stator and starter motor which are now broken. Chaparral told me this was a manufacturer issue and Polaris told me to go pack sand because there is no warranty left. My girls want to ride. There must be a workable solution rather than paying in excessive of $1200 to fix problems from a defective part. Can anyone give help, advice or suggestions to resolve this problem?

mywifeknowseverythin Grand Master

mywifeknowseverythin

Posted
Posted

If there was a Bulletin Posted....They should Honor it and repair your bikes.....''

Are you saying that you have Contacted Polaris Directly or just your Dealer????

Either way.....if there was bulletin for a Defective part it should be taken car of free of charge regardless of age if you are the Original owner.....I would be getting a copy of the Bulletin and moving up the Polaris Chain of command.....

Good Luck.....

  • 2 weeks later...

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