2018 Argo Xplorer stiff suspension on new ATV

[mav0016]

Is it normal for a new ATV from the factory to have rock solid suspension? My 2018 Argo Xplorer is stiff as a rock,

 

[quadmaniac]

Usually if its brand new, it may feel a little stiff. Standing on the foot pegs/floor, can you shake the atv side to side? Looking at the ice you have there I suppose you could have frozen/stiff shock, what's the temp? I don't know much about these but some do come with shock adjustments.

[mav0016]

11 minutes ago, quadmaniac said:

Usually if its brand new, it may feel a little stiff. Standing on the foot pegs/floor, can you shake the atv side to side? Looking at the ice you have there I suppose you could have frozen/stiff shock, what's the temp? I don't know much about these but some do come with shock adjustments.

temperature has been going from -16 to +5 over the weekend. it really doesn't shake much at all. I was going to try and adjust the spacers tonight. Just wasn't sure if everything was just stiff from the factory.

[Ajmboy]

Might just feel like that because its new. Does it go down at all when you sit on it? 

[mav0016]

7 hours ago, Ajmboy said:

Might just feel like that because its new. Does it go down at all when you sit on it? 

It doesnt move when i climb on. I got a response from Argo. They said the suspension was number 1 complaint.