Quantcast
Jump to content

  • Join Today, It's Simple and FREE!

    As a member, you can post in our forums, upload your photos and videos, use and contribute to our downloads, create your own member page, add your ATV events, and even start your own ATV club to host your own club forum and gallery.  Registration is fast and you can even login with social network accounts to sync your profiles and content.

Jody

Thundercat 1000 Bearing Issue

Recommended Posts

I have a 2008 Thundercat 1000. Last summer at less than 1000 miles I had a bearing go out and with it took out half the bottom casing. My repair shop found that this was of no fault of mine and yet, Cat will not warranty any of this work. The bill on this is well over $4500 and I don't think it's worth it. I am VERY disappointed with the Cat warranty service. I own a lot of Cat, my whole family rides Cat ATV's and snowmobiles...until we start trading them in for a brand that will actually warranty their product and care about their loyal consumers. I am so disappointed with Cat on this situation that I will NEVER buy another Cat ATV or snowmobile.

Share this post


Link to post
Share on other sites


That sucks, I always hate to hear stories like that. I would call everyone I could at AC and complain until they hang up on you, then call back and complain some more, this time with lots of yelling. If you can't get them to back their product, tell them off and move on. $4500 is alot of money, you could save a ton of that by buying the parts yourself from an online parts dealer, and doing the work yourself, or have someone you know and trust do it for you. A dealer will over charge you for parts and their labor costs are ludicrous. Good luck, I hope you can find a reasonable solution to this problem.

Share this post


Link to post
Share on other sites

Have you tried going over the dealers head. There should be an AC phone number for complaints, if the complaint is legitament they will contact the dealer themselves. Then watch the dealer jump into action! Good Luck. Arctic Cat complaints line is 218/681-4999. This number should also be found in your warranty information.

Edited by lawny

Share this post


Link to post
Share on other sites

Thanks for the number and support on getting this rectified. Nice to know that people don't just think I'm complaining

Share this post


Link to post
Share on other sites
Thanks for the number and support on getting this rectified. Nice to know that people don't just think I'm complaining

No problem, glad to help. Let us know how you make out.

Share this post


Link to post
Share on other sites


Ya, this really sounds more like a seriously legitimate complaint, not just someone whining that their machine broke. I don't see how that should have happened to such a new machine, I would be furious myself. It seems rather obvious that this was some kind of manufacturer defect, the thing was probably cracked and ready to go when you bought it. Good luck, I hope you can get this resolved without spending too much of your own money.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×
×
  • Create New...